TTGO C2(YY-26ST) Ebike

Shipping Cost Free shipping on all orders. How Long Does It Take? In-Stock Items Order Processing and Pick-Up -Most in-stock products are processed within 3-5 business days. -Orders placed on Saturdays, Sundays, or holidays will be processed on the next business day. -After processing, the package is picked up and shipped by a trusted carrier like the DPD. Once your order ships, you will receive an automated email with your tracking details. Delivery -E-Bikes: Expected delivery within 5-10 business days, depending on your location. -Accessories: Shipped from China, with an estimated delivery time of 15-20 business days, depending on your location. Pre-Order Items   Total shipping time is calculated by adding the estimated shipping date on the product page to the standard delivery time for your region. Important Reminder Please retain the original packaging and the materials within it for at least 30 days after receiving your package to for any potential repairs or returns. What to Do If There Is a Shipping Issue? Delayed or Missing Packages If your package doesn’t arrive within the estimated shipping time or any items are missing, contact our support team at service@ebikelistpro within a week of the estimated delivery date. Returned Packages If your package is returned to the sender, we’ll investigate right away. We need to confirm it has been returned to our overseas warehouse before we can re-ship it to you. Please note that if your package is returned because it wasn’t picked up on time or the address was incorrect, we may charge extra for redelivery or processing a refund. Email Says Delivered, But No Package Please email service@ebikelistpro.com within 3 calendar days of the notification with your order details. We’ll help start an investigation with the shipping provider. If the issue isn’t reported within 3 days, the shipping provider won’t be able to investigate or compensate for the lost package. Shipping area and time Total Delivery Time = Processing Time + Delivery Time(depending on your location) 

 Understanding Estimated Delivery Dates Most items are delivered on time as scheduled. However, there may be instances where packages are delivered slightly later than expected, or, in rare cases, experience longer delays. In online shopping, delivery times can fluctuate due to the nature of logistics, and we hope you understand this. Logistics is subject to various uncertainties, so the arrival time provided by the carrier is usually an estimate. The actual delivery times can change due to factors such as weather conditions, capacity constraints, warehouse processing times, and other variables. Additionally, delays may occur during high-demand periods such as mega sales events, product launches, or restocks. In case of a delay, we’ll do our best to speed up the delivery and keep you posted with the latest updates. Deliveries to Remote Areas Delivery to remote locations may take longer, and the estimated time will depend on your address and carrier availability.