Payment Method

We offer several payment methods to make your shopping experience more convenient:

  1. PayPal
  2. Visa
  3. MasterCard
  4. Klarna
  5. Discover
  6. Diners Club

If you encounter any issues with your payment, feel free to reach out to us through any of the following channels. We will respond as soon as possible:

  • Live chat via our website's "Chat with us" tool
  • Email: service@ebikelistpro.com

1. Paying with PayPal
We strongly encourage our customers to complete their purchases through PayPal. It is one of the safest online payment options available, ensuring your financial information stays secure. PayPal allows payments from various sources such as your balance, credit/debit cards, bank accounts, or PayPal Credit, making the transaction both quick and safe.

If you don't yet have a PayPal account, follow these steps to complete your payment without registering:

  1. Select "PayPal" at the checkout page under the "Payment" step.
  2. Click "Complete Order."
  3. You will be redirected to a page where you can log in to PayPal or pay with a debit/credit card.
  4. Choose “Pay with Debit Card or Credit Card.”
  5. Enter your payment information and complete the purchase.

2. Credit Card Payments
You can also make payments directly with your credit card on the order summary page.

3. Common Payment Questions

Q1: Can I pay in installments?
Yes, if you choose Klarna, you can pay in installments in the following 12 countries: Germany, Netherlands, Austria, Finland, Denmark, Sweden, UK, France, and more. Klarna offers various payment plans, including paying later or splitting the cost. You can manage your payments and see your purchases in the Klarna app. For more information, visit: Klarna Login.

Here are some of the payment options available by country:

  • Germany: Pay later, Slice it
  • Netherlands: Pay later
  • Austria: Pay later, Slice it
  • Finland: Slice it
  • Denmark: Pay later
  • Sweden: Pay later, Slice it
  • Belgium: Pay later
  • Spain: Pay in 3
  • Italy: Pay in 3
  • France: Pay in 3
  • UK: Pay later, Pay in 3
  • USA: Pay in 4

Q2: Can I pay on delivery?
Currently, we do not offer cash on delivery as a payment method.

Q3: How do I use a coupon code? Why can't I find a place to apply it?

  • On mobile: After adding items to your cart, tap "Add to Cart" and proceed to checkout. Select “Show Order Summary,” then paste the discount code and click "Apply."
  • On computers: Click "Checkout" on your cart page and enter the checkout process. Paste the discount code and click "Apply" to redeem.

If you have any after-sales questions, please contact us at service@ebikelistpro.com. Make sure to include your order number (e.g., #1300) for quicker support. Our after-sales team will respond within 24 hours on business days. You can also reach us via online chat for immediate assistance.

Best regards,
The Ebikelistpro Team